Frequently Asked Questions
Visit our Retailers page for the list of retail stores in that stock our products.
The TOG rating describes the warmth or “thermal resistance” of a fabric, and is widely used in the UK and Europe to describe warmth levels of duvets, blankets and sleep sacks. The higher the TOG rating, the greater the warmth is. Health professionals recommend that baby sleep sacks should be of a low TOG rating. TOG values need to conform to British Standard BS4745:1990 which is the method for determination of thermal resistance of textiles. All Living Textiles sleep sacks and bedding are tested to ensure that they conform to this standard.
All our products are machine washable and made to last. However, please read and follow our care instructions carefully for each product, and avoid soaking or using any deep cleansing or bleaching agents (chlorine or non-chlorine bleach).
We believe 100% quality cotton is the best fabric for babies and chiWe believe 100% quality cotton is the best fabric for babies and children. Cotton causes less irritation to your baby's delicate skin, offers breathability, absorbs better, and has a natural softness and smoothness. A good way of judging the quality of the cotton is by feeling it - good-quality cotton has a smooth and soft feel.
We accept payments through PayPal & all major credit cards. If you have any problems with your payment, please call us at 949 851 7700. Our showroom is open to the public Monday-Friday, 9am-5pm PST. We will be closed all US public holidays.
We’d like to be able to address the return but are unable to when the product is purchased for another retailer and not directly from us. Therefore, please reach out directly to the retailer who you purchased the product from and have them advise you of their return policy. Please do feel free and let us know about your experience with specific retailers.